Standard Delivery will consist of either curbside or front door delivery based on the carrier servicing your applicable area. The product will be kept in its original packaging and there is no assembly provided with this service. It is not the driver's responsibility to bring freight into house, garage, etc. Drivers do not assist with un-packaging or set-up. It is the customer's responsibility to inspect the packaging and product prior the driver departing. For Basic Threshold Service, note that the shipment will not require a signature upon delivery.

For Back of Truck, Curbside and White Glove options, the merchandise cannot be delivered without a signature. If the packaging or merchandise appears damaged in any way, please note the damage on the delivery paperwork and refuse the shipment. This will aid greatly in expediting the return or replacement process in the event there are any issues in delivery. Should you have any questions regarding delivery method in your area, please contact our customer care team at 1-866-740-9830.